Privacy Policy
Last updated: May 2026
Who we are
Socially Ems is a social media management studio based in the United Kingdom.
If you have any questions about this Privacy Policy or how we handle your data, you can contact us at emily@sociallyems.com.
What information we collect
We may collect and process the following information:
Your name and email address when you contact us through our website forms or by email
Information about your browser, device and network
Your IP address
Information about how you use our website, including pages viewed, clicks, scrolling activity and timestamps
Information about how you interacted with our advertisements on platforms such as Facebook or Instagram
How we use your information
We use your information to:
Respond to enquiries and provide customer support
Operate and improve our website and services
Monitor website performance and visitor behaviour
Send marketing communications where you have given consent
Legal basis for processing
Under UK GDPR, we rely on the following legal bases for processing your personal data:
Legitimate interests - to operate, improve and secure our website and services
Consent - for marketing communications and certain cookies or tracking technologies
Contract - where processing is necessary to respond to your enquiries or provide requested services
Third-party services
We may share certain data with trusted third-party providers including:
Squarespace - our website hosting and analytics provider
Meta - for advertising and audience tracking through Facebook and Instagram platforms
These providers may process data outside the UK. Where this happens, we ensure appropriate safeguards are in place.
Cookies
Our website uses cookies and similar technologies to improve user experience, analyse website traffic and support marketing activities.
Where required by law, we will request your consent before placing non-essential cookies on your device. You can manage or withdraw cookie consent at any time through your browser settings or cookie preferences.
Data retention
We only keep personal data for as long as necessary to fulfil the purposes outlined in this policy or to comply with legal obligations.
Your rights
Under UK GDPR, you have the right to:
Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your data
Object to or restrict certain types of processing
Withdraw consent at any time where processing is based on consent
Lodge a complaint with the UK Information Commissioner’s Office (ICO)
To exercise any of these rights, please contact us at emily@sociallyems.com.
Changes to this policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised “last updated” date.